Payment Terms & Conditions

For all new website design and development projects, clients are required to pay a 50% initial deposit before the project begins. This payment confirms the project booking and allows Wazo Digital to start the design and development process.

The remaining 50% balance must be completed at least 10 days before the final handover and delivery of the completed website.

The website will only be transferred, launched, or handed over after full payment has been received.

For existing website development projects, including website updates, redesigns, improvements, or additional features, full payment is required before the work begins.

Wazo Digital provides website maintenance services to help keep websites updated, secure, and performing properly.

Maintenance services may include software updates, plugin updates, security checks, performance improvements, content updates, and technical support depending on the selected maintenance plan.

Maintenance services are provided under a separate agreement or subscription plan. Clients without an active maintenance plan are responsible for managing their own website updates, security, and technical requirements after final delivery.

Wazo Digital takes reasonable measures to develop websites using recommended security practices, including proper configuration and security features.

Clients are responsible for maintaining website security after handover, including protecting login details, using secure passwords, and approving necessary updates.

Wazo Digital is not responsible for security issues caused by third-party services, weak passwords, unauthorized access, client modifications, or failure to maintain website updates after delivery unless covered under an active maintenance agreement.

Payments must be made through the approved payment methods provided by Wazo Digital. Clients are responsible for providing accurate payment information and completing payments within the agreed timeframe.

Project completion timelines depend on timely communication, approval, and submission of required materials from the client. Delays caused by missing content, delayed feedback, or late approvals may affect the delivery date.

Final website files, access credentials, and ownership transfer will be provided after all outstanding payments have been cleared.